NetBenefits – Fidelity at Work


Rating: 4.7	Downloads: 1,000,000+
Category: Finance	Offer by: Fidelity Investments

The NetBenefits – Fidelity at Work application serves as the primary digital gateway for managing employee benefits and retirement plans offered by Fidelity when integrated with company plans. It consolidates account information, enrollment options, and resources, allowing users to view balances, make contributions, and access plan documents directly from a single platform, designed specifically for workplace benefit administration.

Key value lies in streamlining complex benefit interactions into an accessible online experience. NetBenefits – Fidelity at Work empowers employees and plan sponsors to actively manage their financial future by providing real-time insights, simplifying contribution decisions, and offering educational materials, ultimately fostering better financial well-being and informed participation.

App Features

Account Overview Dashboard: Provides a centralized view of balances, contribution history, and plan details. This feature offers users a quick snapshot of their retirement savings or health plan specifics, saving time by replacing manual logins to different sections of the platform.
Secure Contribution Management: Allows employees and sponsors to adjust contribution rates, initiate direct transfers, or make one-time lump sum contributions easily. The system includes robust security features like multi-factor authentication and transaction confirmations, ensuring sensitive financial actions are protected and performed accurately.
Plan Document Access & Search: Offers quick access to essential plan documents like summaries, fee disclosures, and participant information statements. Users can search documents directly within the app, significantly reducing the time spent navigating complex websites or filing systems to find crucial paperwork.
Plan Election & Enrollment Tools: Guides users through changing contribution percentages, selecting plan options, or enrolling in new benefits. Interactive wizards simplify the process for complex changes, ensuring accuracy and user confidence during enrollment periods or benefit modifications.
Reporting & Statements: Delivers downloadable account statements, performance reports, and funding summaries in various formats. This feature caters to both individual account oversight and administrative needs (like sponsor reporting) by providing clear, customizable data for informed decision-making.
Fund Analysis & Comparison: Enables users to compare different investment options within retirement plans, view asset allocation, and analyze performance. For sophisticated investors, this tool allows deeper engagement with their portfolios, helping them make informed asset allocation adjustments based on market conditions or personal goals.

Pros & Cons

Pros:

Centralized Access Point consolidates multiple benefit types into one place.
Enhanced Security Features protect sensitive personal and financial information.
User-Friendly Interfaces designed for intuitive navigation, especially during enrollment.
Comprehensive Resource Hub provides easy access to plan documents and educational content.

Cons:

Complex Navigation can sometimes be challenging for new users without thorough orientation.
System Requirements often necessitate specific web browser versions and capabilities.
Potential Information Overload for users unfamiliar with the breadth of features available.
Integration Delays may occasionally occur between different modules within the platform.

Similar Apps

App Name	Highlights
Fidelity 401k NetAdvantage	This application is specifically designed for plan sponsors to manage administrative aspects of Fidelity-managed retirement plans. Known for its comprehensive reporting suite and advanced participant data management tools.
Plan Sponsor Solutions	Designed for corporate HR administrators and plan sponsors, offering tools beyond individual account access, including plan design features and fiduciary oversight capabilities. Includes benefit configuration options and regulatory compliance assistance.
GoFaster Benefits	Offers a different approach focusing on speed for common actions like contributions and document downloads. Known for its simplified contribution adjustment interface and mobile accessibility features for on-the-go management.

Frequently Asked Questions

Q: Can I access my NetBenefits – Fidelity at Work account on my smartphone or tablet?
A: Yes, the application offers a responsive web interface that works on most modern smartphones and tablets. For enhanced features, the dedicated desktop or mobile app version might be available from Fidelity or your company’s portal. Check your login portal or contact HR for the recommended access method.

Q: I forgot my login password or security questions. How do I reset it?
A: You can typically reset your password directly from the login screen using your associated email address. Look for a “Forgot Password” link. If email isn’t working, you may need to use security questions or contact Fidelity support or your company’s HR department for assistance.

Q: How do I change my contribution amount or investment options within the NetBenefits portal?
A: Navigate to the “Account Services” or “Elect Contributions & Investments” section within the app. You can usually find options to adjust contribution percentages, set automatic transfers, or access the investment menu. Detailed step-by-step guidance is often available via the Help section or tooltips within these modules.

Q: Is there a cost to using the NetBenefits – Fidelity at Work app itself?
A: Accessing the app is generally provided free of charge to employees and plan sponsors as part of their benefit package with Fidelity. However, the underlying investment products and services offered within the platform may have associated fees, which are clearly outlined in your specific plan documents.

Q: What should I do if the NetBenefits app is slow or not loading correctly?
A: First, try clearing your browser cache, checking your internet connection, and using a different browser. If the issue persists, check the Fidelity or company intranet site for any system outages or known issues. If unresolved, contact Fidelity support or your company’s technology/help desk for further troubleshooting assistance.