ArriveCAN

Rating: 4.9	Downloads: 5,000,000+
Category: Travel & Local	Offer by: CBSA-ASFC

The ArriveCAN app is an official COVID-19 tool designed to help travelers entering Canada complete their health declarations electronically, replacing the need for paper forms. It guides users through answering questions about symptoms, exposures, travel history, and vaccination status, then generates a personalized entry code based on their responses. This digital solution streamlines the arrival process for passengers, border services officers, and immigration officials alike, making it essential for anyone flying or driving into Canada from outside the country.

The ArriveCAN app significantly reduces wait times and minimizes exposure risks by consolidating pre-travel requirements into one convenient platform, often completed before departure. Its value lies in providing clear, up-to-date information on entry protocols specific to each traveler’s origin, destination region, and vaccination status, ensuring everyone has the right information to navigate Canadian border entry requirements smoothly and confidently upon arrival.

App Features

• Digital Health Declaration: ArriveCAN allows travelers to electronically complete their COVID-19 health declaration, replacing paper forms. This feature saves time by storing declarations securely and sharing them instantly with border authorities, eliminating redundant checks upon arrival. The convenience extends to frequent travelers who can reuse previously submitted declarations when conditions haven’t changed.
• Interactive Self-Assessment Questionnaire: The app guides users through a detailed series of questions covering symptoms, recent COVID-19 exposure, testing history, vaccination status, and travel details. This structured approach ensures accurate risk assessment for border services, improving efficiency with clear data input. Advanced algorithms cross-reference answers to flag potential concerns before travelers even reach Canadian soil.
• Entry Code Generation: Based on the assessment, ArriveCAN creates a unique digital entry code confirming the traveler meets current entry requirements for their specific flight or journey. This code simplifies the process at the border, allowing for quicker processing during immigration checks and boarding procedures. The generated code serves as an official digital passport, instantly verifiable by officials using the ArriveCAN system.
• Document Upload & Management: Users easily upload required documents such as proof of vaccination cards (digital photos), negative COVID test results, and proof of insurance. This feature saves physical paperwork and provides a digital record accessible anytime, simplifying verification processes. It also offers reminders and notifications about document expiry dates or missing information.
• Region-Specific Requirements: ArriveCAN dynamically updates based on the traveler’s destination within Canada (e.g., Ontario, Quebec) or any special requirements imposed by federal health guidelines. The app clearly displays these rules for the traveler’s specific journey. This ensures users always have the most current information tailored to their exact travel plans.
• Traveler Information Dashboard: The app provides a centralized hub showing the traveler’s current declaration status, submission timestamp, generated entry code, and relevant document expiration dates. This dashboard helps users quickly reference their requirements before departure, ensuring they are fully prepared for their journey.

Pros & Cons

Pros:

• Time-Saving
• Reduced Paperwork
• Centralized Information Hub
• Enhanced Data Security

Cons:

• Requires Reliable Internet Access
• Potentially Lengthy Questionnaires
• Strict Document Format Needs
• Updates May Lag Requirements

Similar Apps

App Name	Highlights
Travel Health Pro	This app offers comprehensive health declaration tools for various international travel scenarios, with customizable questionnaires and detailed entry requirement databases covering over 200 destinations.
BorderReady	Designed for simplicity and mobile-first usability. Includes guided step-by-step declarations, real-time border updates, and quick-reference cards perfect for frequent business travelers.
CovidTrax	Offers AI-powered risk assessment tracking, digital vaccination passport integration, and collaborative tools for travel planning, ideal for managing complex international itineraries.

Frequently Asked Questions

Q: What happens if my health information in ArriveCAN changes very shortly before my flight? For example, I test positive for COVID-19 right before departure.
A: If your health status changes shortly before travel, immediately contact the airline customer service or the nearest public health office. While ArriveCAN submissions are generally locked upon submission for efficiency, sudden changes might require official medical documentation and coordination with border authorities. We recommend verifying your submission status and being aware of potential requirements for immediate re-testing or cancellation.

Q: Can I use my smartphone’s browser on a temporary basis if my ArriveCAN app installation is lost or damaged during my trip?
A: Yes, travelers can access the ArriveCAN web portal directly through their device’s browser. While this works, we strongly encourage downloading the official ArriveCAN app before departure for faster access, offline capability, and a smoother submission experience during the journey itself.

Q: Is there a cost to use the ArriveCAN app for completing health declarations and entry requirements?
A: ArriveCAN is completely free to use for all travelers. It is an official Canadian government service, funded by public resources to facilitate safer and more efficient border crossings without imposing any fees on users. You won’t encounter any charges associated with downloading, using, or submitting through the app.

Q: What types of documents can be submitted via ArriveCAN for proof of vaccination or negative test results?
A: ArriveCAN accepts digital photos or scans of original documents. For vaccination proof, this typically includes your physical vaccination card showing dates, names, and vaccine brands. For negative test results, acceptable forms are PCR tests, rapid antigen tests, or molecular tests, clearly showing your name, date of test, location, and result. Always verify the most current document requirements for your specific travel route.

Q: How does ArriveCAN handle situations where a traveler needs special accommodations, such as exemptions due to medical conditions or disabilities affecting their ability to self-assess?
A: ArriveCAN includes a section within its interface for travelers to indicate if they need special consideration or accommodations due to health conditions, disabilities, or other reasons. This allows them to request additional guidance or alternative processes if completing the standard questionnaire presents challenges. While it streamlines the process, more complex cases might still require contacting the relevant authorities directly.

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