Banfield Pet Hospital

Rating: 4.7	Downloads: 500,000+
Category: Medical	Offer by: Banfield

The Banfield Pet Hospital mobile app is designed to streamline the experience for pet owners visiting one of their 24/7 emergency and indoor hospitals across the US. It allows users to access essential information, manage appointments, find their nearest hospital, and even get emergency care directions. The app serves as a convenient digital companion for pet parents seeking quick access to vital hospital resources.

Using the Banfield Pet Hospital app offers significant practical value, particularly during off-hours or urgent situations. It empowers owners with easy access to their pet’s medical records (where available and appropriate) and provides immediate connections to expert care, enhancing peace of mind and ensuring timely access to necessary veterinary services.

App Features

• Veterinary Appointment Booking: Schedule and manage non-emergency appointments directly through the app, receiving reminders and viewable history. This feature simplifies the booking process, saving time compared to phone calls, especially helpful for busy schedules or coordinating visits around pet care routines.
• Find Your Nearest Banfield Hospital: Utilize integrated maps to locate the closest Banfield facility, view operating hours, and get directions. The app provides clear information on emergency vs. indoor hospital options, improving decision-making speed during critical moments or routine planning.
• Access Pet Medical Records: View summaries of pet medical history, past illnesses, and allergies (subject to provider settings) from your device. For instance, you can quickly confirm known food sensitivities before a visit or check vaccination records for travel documentation needs.
• Emergency Preparedness Tools: Get immediate access to emergency contact numbers, store pet insurance details, and access a list of nearby 24/7 emergency services. This is invaluable during crises, allowing prompt action by having critical contact information readily accessible rather than relying on memory.
• Veterinary Directory & Knowledge Base: Browse articles on common pet health issues, find vet-approved resources, and locate specific specialists within Banfield hospitals. This feature extends care beyond the office visit by providing educational content for preventative health management at home.
• Secure Message Center: Communicate directly with your primary veterinarian or hospital via the app, inquiring about pet updates or follow-up questions. This facilitates clearer lines of communication and faster responses compared to voicemail, enhancing the continuity of care outside of office hours.

Pros & Cons

Pros:

• Invaluable Emergency Contact Hub
• Convenience in Scheduling & Reminders
• Quick Access to Essential Pet Info
• 24/7 Availability of Critical Resources

Cons:

• Offline Functionality Limited
• UI May Be Basic for Some Users
• Full Record Access Often Requires Login
• Feature Scope Focused Primarily on Hospital Interaction

Similar Apps

App Name	Highlights
Vetster	This platform connects pet owners with mobile vets for house calls, offering appointment scheduling and vet profile access.
Pawp	Focuses on video consultations with veterinarians, often providing triage and follow-up care options directly within the app.
Trupanion	Primarily an insurance app offering proactive health alerts and seamless claims processing, with integrated wellness features.

Frequently Asked Questions

Q: How do I book an emergency appointment with Banfield Pet Hospital using the app?
A: The app clearly lists nearby Banfield facilities. For emergencies, you can use the integrated maps and contact options to reach the nearest 24/7 emergency hospital directly from your phone.

Q: Can I access my pet’s vaccination records through the app?
A: You can view summary information about your pet’s health history, including known vaccinations and allergies, within the app. Accessing full medical records may sometimes require specific permissions or a direct request to the Banfield Pet Hospital.

Q: What happens if my internet connection is down, and I need emergency pet care?
A: The app stores emergency contact numbers and directions to nearest hospitals. While many features require internet access, the core emergency information and hospital location data are often available offline.

Q: Can I message my regular veterinarian through the Banfield app?
A: Yes, the app includes a secure message function to communicate with your primary Banfield veterinarian about your pet’s health outside of office hours, provided they are set up to use it.

Q: How do I find a Banfield Pet Hospital near my current location?
A: Using the app’s built-in map feature, simply open the app, and it will search for the nearest Banfield facilities, showing their distance and whether they are emergency or indoor hospitals. You can then view details and get directions.

Screenshots