IHG Hotels & Rewards

Rating: 4.8	Downloads: 5,000,000+
Category: Travel & Local	Offer by: IHG Mobile

The IHG Hotels & Rewards app acts as your centralized hub for all things related to your IHG membership. It allows you to manage your account details, track your valuable hotel points, manage bookings, and discover exclusive offers across the InterContinental Hotels Group portfolio, making your travel experiences more rewarding and convenient.

Essentially, the IHG Hotels & Rewards app empowers IHG members by putting control of their loyalty program directly into their hands. Whether you’re planning your next stay, redeeming points, or just checking your balance, it offers a streamlined and accessible way to maximize the benefits of your membership.

App Features

• Account Management: Seamlessly manage your personal details, security information, and loyalty program membership directly through the app dashboard, ensuring your profile is always up-to-date and secure. This saves you time and hassle by consolidating your account information in one easy-to-update location.
• Booking Management: View, modify, and manage all your current and upcoming reservations effortlessly, including checking in and out, updating preferences, and accessing hotel-specific information for a smoother stay experience. The app integrates key functionalities to reduce the need for phone or web-based support.
• Rewards Points Tracking: Keep a clear, real-time overview of your earned and available points, see the latest point activity, and check your upcoming expirations so you can plan your redemptions effectively for discounts and upgrades. This feature prevents lost points and ensures maximum value.
• View Statements & History: Access past booking details, point activity logs, and account history within the app, providing transparency into your rewards journey and helping you understand how points are earned and redeemed. You can review past transactions to plan future travel more strategically.
• Mobile Check-In/Check-Out: Simplify your arrival and departure process by checking in before your stay, accessing digital keys if available, receiving mobile room assignments, and completing check-out electronically, often speeding up hotel transactions significantly. This feature saves time, especially during peak check-in/out periods.
• Exclusive Offers & Promotions: Receive personalized deals, special event invitations, and limited-time offers directly through the app, helping you save more on future stays and experiences at IHG hotels worldwide. The notifications ensure you act quickly on time-sensitive promotions.

Pros & Cons

Pros:

• User-Friendly Interface
• Centralized Control
• Convenience & Time Savings
• Seamless Booking & Point Management

Cons:

• Point Earning Restrictions
• Potential for Information Overload
• Occasional Technical Glitches
• Website Booking Requirements for Specific Flights

Similar Apps

App Name	Highlights
Ritz-Carlton BonuSystem	This app offers a highly personalized rewards experience, featuring tiered benefits for Diamond members and sophisticated point tracking. Known for tangible benefits like late checkout and tailored offers based on travel style.
Mövenpick Rewards Club	Designed for simplicity and mobile check-in focus. Includes easy booking and points redemption, emphasizing consistency across its select global properties.
The Ritz-Carlton Club	Offers elite tier recognition, dedicated relationship managers (potentially app-linked), and luxury upgrades ideal for discerning travelers seeking premium experiences.

Frequently Asked Questions

Q: How do I book a hotel using my IHG Rewards points?
A: You can book eligible hotels and rooms using your points directly within the IHG Hotels & Rewards app. Look for the ‘Redeem’ option, select your destination and room type (if applicable), and use your available points as the primary payment method at the time of booking.

Q: Does using the IHG Hotels & Rewards app instead of the website affect my points earned?
A: Generally, using the IHG Hotels & Rewards app does not impact point earnings differently from the website. You typically earn points based on your spending, regardless of whether you book via app, website, or phone. Always refer to the specific hotel’s terms for any exceptions.

Q: Can I use the app to book flights, or is it only for hotels?
A: The primary focus of the IHG Hotels & Rewards app is for managing your hotel bookings and loyalty program benefits. While some IHG brands might offer ancillary benefits like flights through specific promotions, the app itself is mainly designed for hotel transactions and rewards management.

Q: How can I check the expiration dates on my IHG Rewards points?
A: You can easily find information about your point expiry within the app. Navigate to your account dashboard, usually under ‘My Account’ or ‘Rewards Summary’. Here, you will find details on your current point balance, the date points were earned, and when points are scheduled to expire.

Q: Are there different IHG Rewards programs for different hotel chains within IHG?
A: IHG operates several distinct loyalty programs under the IHG Hotels & Rewards umbrella. The main programs are: World of Hyatt (for the brands like Park Hyatt, Andaz, etc.), Crowne Plaza Rewards (for Crowne Plaza hotels), and Holiday Inn Rewards (for Holiday Inn, Holiday Inn Express, etc.). You typically register for the program associated with the hotel chain you stay at most often.

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