Kohl’s – Shopping & More


Rating: 4.8	Downloads: 10,000,000+
Category: Shopping	Offer by: Kohls

The Kohl’s – Shopping & More app is a mobile tool designed by Kohl’s to enhance the shopping experience both online and in physical stores. It allows users to browse products, check prices, and manage their loyalty account directly from their smartphones or tablets. This digital companion is perfect for Kohl’s customers seeking convenience and seamless interaction with the brand, whether planning a trip or handling returns from home.

Its key value lies in bridging the gap between online planning and in-store shopping, offering practical benefits like real-time price checks, store navigation to nearest locations, and easy management of your Kohl’s Rewards account. Using “Kohl’s – Shopping & More” simplifies tasks like finding items, comparing prices, and even handling out-of-stock requests, making shopping faster and more efficient for everyday needs.

App Features

Find a Kohl’s Location Near You: This feature helps users locate the closest Kohl’s store using their device’s GPS, displaying address, phone number, and hours of operation. This is invaluable for customers needing to know travel time or checking if an item can be picked up in-store, especially during busy holiday seasons.
Search and Browse Products: Offers intuitive search capabilities, filtering options by category, price, size, or color, and even allows users to browse departments within the app. This functionality streamlines finding specific items, providing direct links to the product page for further details or online purchase.
Kohl’s Rewards Program Management: Seamlessly view your current points balance, see how points can be redeemed for discounts or free gifts, and track the status of your reward items directly in the app. This feature simplifies loyalty program engagement, encouraging repeat shopping and rewarding customer appreciation effortlessly.
Price Lookup & Availability Check: Users can quickly check the current price of a product and see if it’s currently in stock online or at nearby stores. This saves time and prevents disappointment by letting you plan purchases effectively and avoid wasted trips to the store.
Request Items Not In Stock: If a desired product isn’t available in-store or online, customers can use this feature to request that Kohl’s stock it. This proactive tool allows users to stay engaged even when items are unavailable, potentially securing the item faster if demand is high.
Order Status & Returns Tracking (Optional): This allows users to easily track the status of items purchased online or in-app, from confirmation to delivery updates. For returns, it simplifies the process by providing order information needed for returns, potentially reducing confusion and handling time.

Pros & Cons

Pros:

Convenient Access to Deals and Information
Easily Manage Your Kohl’s Rewards Points
Quick Price Checks and Availability Updates
Simple Way to Find Stores and Plan Trips

Cons:

Limited Functionality Compared to Full Online Store
Depends on a Stable Internet Connection
Potential for Minor Interface Glitches
Billing Address Verification Needed for New Users

Similar Apps

App Name	Highlights
JCPenney App	This app provides in-store location help, a search function, and tools for managing loyalty rewards and order tracking, similar shopping experiences.
Macy’s App	Designed for simplicity and mobile-first usability. Includes guided steps for returns and order management.
Nordstrom App	Offers personalized recommendations, advanced order tracking, and styling assistance, providing a more experiential focus alongside store information.

Frequently Asked Questions

Q: Why is there a request for billing address verification when I try to sign up or make a purchase in the app?
A: For security purposes, we sometimes verify the billing address on file for your primary Kohl’s account. This ensures transactions are secure and helps prevent unauthorized use, protecting you and your purchases.

Q: Is the Kohl’s – Shopping & More app available for both iOS and Android devices? Can I link it to my existing email or account?
A: Absolutely, the app is available on both the iOS App Store and Google Play Store. You can download it for free and easily link it to your existing Kohl’s account or create a new one using your email address.

Q: How accurate is the store locator within the app compared to the website?
A: We strive for accuracy! The locator uses the latest store information. However, for official holidays or temporary hours changes, please call the store directly or check the Kohl’s website for the definitive schedule, as the app might not update instantly.

Q: Can I use the app to track the status of an item I’m returning from a previous online order?
A: Definitely! The app makes return tracking easy. Simply find your order using the order tracking section, and it will guide you through the return process, showing status updates and providing necessary details.

Q: I’m having trouble logging into my Kohl’s account through the app. What should I do?
A: If you encounter login issues, first ensure your username and password are correct. If you’ve forgotten your password, use the ‘Forgot Password’ link to reset it securely via email or text message associated with your account.